Apache IoTDB (Database for Internet of Things) is an IoT native database with high performance for data management and analysis, deployable on the edge and the cloud.
Due to its light-weight architecture, high performance and rich feature set together with its deep integration with Apache Hadoop, Spark and Flink, Apache IoTDB can meet the requirements of massive data storage, high-speed data ingestion and complex data analysis in the IoT industrial fields.
We offer paid technical subscriptions for our customers who need timely and professional technical services.
The subscription services will provide the clients support, training, emergency assistance, consulting, online self-help and more.
The specific contents include:
|Onsite Deployment and Training||We offer a certain duration of onsite professional services in each payment cycle, including onsite installation, training, emergency assistance, software troubleshooting and other professional support, and software configuration consulting according to enterprise requirements.|
|Expert Advisory Service|
|Onsite Emergency Assistance|
|Software Upgrade Service||Our clients have a priority pass for the software patches and our guidance for software version upgrades.|
|Online Self-Service||We provide clients a support portal, which enables clients online access to downloading related documents, and timely push the latest software features, maintenance experience, usage skills, etc..|
|Remote Help Desk||We provide remote work order and telephone support services to help customers locate software faults.|
|Guide to the latest Development Version||
We guide customers to the latest development version of the products.
Apache IoTDB, IoTDB and the IoTDB logo are trademarks of the Apache Software Foundation (ASF).